The Small Business Health Options Program (SHOP) is a new program that simplifies the process of buying health insurance for your small business. And now there’s a new way to get help with your health insurance questions—the Health Insurance Marketplace Small Employer Call Center.
Employers that are eligible for SHOP can call 1-800-706-7893 to get general SHOP and small business questions answered by a customer service representative in English or Spanish. TTY users should call 1-800-706-7915. We’re working on being able to offer help in other languages. Current call center hours are Monday through Friday, 9 a.m. to 5 p.m. EST.
For 2014, the SHOP Marketplace is open to employers with 50 or fewer employees.
Want to learn more about SHOP before you call? Just answer a few quick questions and we’ll provide you with a customized list of coverage options for your business, content tailored to your situation, and a checklist to help you get ready.